The Uber transfer service app continues to implement changes to its platform in order to guarantee greater safety for both users and drivers. We know that this is one of the issues that represents one of the main challenges for the company based in San Francisco, California, something that must be significantly improved, especially if we consider that they are seeking to show themselves as a profitable business at the end of the is year. You can accuse your driver. Uber presented a new function on its platform whose purpose is to allow users to c level email list have the facility to report or denounce aspects that they do not like about their trip or the driver of the vehicle; "sudden braking", "inappropriate comments", "or incorrect driving.
Among them. In order to do so, you have to download the latest update of the application and you only have to display the menu that appears at the bottom of the screen when you start a trip, the "Safety Toolkit" tool will appear, on which you must click in the “Report Safety Issue” option, so that the user can describe in their own words the issue they want to report. With this new change, Uber intends to offer passengers a more direct channel to report bad driver behavior. "By removing barriers to reporting security issues, we aim to encourage more reporting which will ultimately help make the app safer for everyone.
The company said, quoted in The Verge . At the moment the function is available from today only in the United States and Canada, but if it is well accepted by users, it is likely that they will expand it to c level email list more markets, such as Mexico. It is common knowledge that Uber's customer service is not always adequate, particularly when you make a complaint -be it for poor service, disagreement with the price or the journey- through social networks or from the app, responses often appear automated, even though they use the username. in which a user reported that a driver verbally assaulted her just for asking her to roll up the window.